What New Technology is Changing Food Service?

Host using technology

In the kitchen, at every table, and even before the customer ever enters the restaurant, technology is an essential part of the dining experience and how restaurants operate. From the cooks to the clientele and the CEO to the servers, there are digital solutions that impact every aspect of a business. Technology is constantly innovating food service, making running a restaurant easier, faster, and more profitable than ever before. 

Since 1988, Peddler’s Son has been a trusted partner in wholesale delivery. While the wholesale produce industry is lacking in tech, we strive to be progressive. We use our route optimization software to help increase the visibility of our delivery process from start to finish. The root of our business is building our customers’ trust, allowing us to fuel your business at a value you expect. Read our blog post below to learn more about new food service technology that should be on every restaurant’s menu. 

Technology in The Kitchen

Technology is used to automate many systems that once took time and energy from restaurant owners and employees. One example is ensuring that food and equipment are up to par. Many restaurants have started utilizing Bluetooth temperature monitoring systems to be alerted if any temperatures are beyond their acceptable Bluetooth temperature monitoring systems threshold. These Bluetooth sensors can also wirelessly record temperature readings in a Hazard Analysis Critical Control Point log to control food safety protocols without needing employees to manually enter reports. 

Automation in the kitchen overall has been gaining popularity. As of 2019, 22 percent of food manufacturers had implemented advanced automation systems. In some cases, robots are even being used for food processing or cleaning systems. These automatons are important with labor shortage concerns and a rising need for efficiency.

Staff Management Technology

Training new staff and scheduling employees can be time-consuming for restaurant managers, but new tech makes staff management more efficient. Virtual reality onboarding allows new hires to utilize software to take a facility tour, watch other employees, or test what they have learned in workplace simulations. First tested by Honeygrow, VR onboarding is shown to prepare workers faster and more adequately for their jobs, while reducing the cost of employee training.  

Software is also available to help restaurateurs with scheduling. Managers can generate and distribute digital schedules while accounting for employee availability, time off, and shift swapping. Technology can also help to reduce staffing costs over time by monitoring sales and ensuring maximum profitability. 

Benefits of Having a Supplier

There are also many emerging and growing technologies that get customers directly involved. These can improve customer experience, reduce staffing requirements, and make restaurant management more effective.

  • Tabletop tablets: Table tablets have been a popular point of sale technology for a while, but they are continuing to improve and make dramatic differences in the ordering process. Tabletop tech can allow customers to browse the menu, create customized orders, and pay for their meals entirely on their own.
  • Reservation manager:  Long wait times are a major source of customer dissatisfaction at restaurants. Reservation management software allows potential customers to make reservations directly. Certain platforms might also make suggestions for seating arrangements and give customers accurate wait times. 
  • Mobile apps: Most consumers have smartphones and are constantly interacting with them. Food delivery app revenue more than doubled amid the pandemic, and mobile apps are a great way for restaurants to get in on the delivery trend. Mobile apps can also be used to offer exclusive promotions and provide menu information.  

Experience Wholesale Delivery Technology with Peddler’s Son 

Each Peddler’s Son truck is tracked as it leaves our warehouse to the moment it makes its way to your facility. Each truck is enhanced with GPS software to track your order in real-time to make sure that you get your products on time and with simplicity. In 30 years, we have learned how to foster and grow our relationships with clients and how to use our technology to help you build and grow your business. Contact us today to become a customer, and take your business operation to the next level. 

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