FAQs

Frequently Asked Questions

Got questions? - If you are looking for more information on how Peddler's Son can help take your restaurant or catering business to the next level, check out our FAQs. We're here to help. Give us a call if you are interested in connecting with us.

Delivery & General Inquiry FAQs

How do I become a customer?

To become a Peddler’s Son customer we require that all new customers fill out our contact us and provide a letter of guarantee. We will also need a certificate of insurance (COI) to be submitted. The application will be reviewed thoroughly and one of our sales representatives will contact you within 48 hours for further details and information.

Sign up on our Become a Customer page to become a customer or give us a call. We are happy to take on any requests to help you grow your business.

Where do you deliver to?

With our optimized and robust routs deliver services, we deliver to most of Arizona:

Apache Junction
Avondale
Benson
Buckeye
Carefree
Casa Grande
Cave Creek
Chandler
Chino Valley
Coolidge
Cottonwood
Dewey
Flagstaff
Florence
Gilbert
Glendale
Goodyear
Green Valley
Heber - Overgaard
Kingman
Litchfield Park
Lake Havasu
Marana
Maricopa
Mayer
Mesa
Oro Valley
Parker
Payson
Peoria
Phoenix
Pine Top - Lakeside
Prescott
Prescott Valley
Queen Creek
Scottsdale
Sedona
Sierra Vista
Show Low
Surprise
Taylor
Tempe
Tucson
Vail
Yuma

Is there an order cut-off time?

Same-Day 11 AM

Next-Day (Phx Metro) - 6 PM

Next-Day (Out of Town) - 6 PM

Can I get my order today?

Yes. As long as it meets the order minimum and it is placed before 11 AM, our team will process your request and get it on the truck for delivery.

What is the delivery schedule?

DELIVERIES PER DAY OF THE WEEK

Peddler's Son Innovations. Delivery Schedule

MONDAY	TUESDAY	WEDNESDAY	THURSDAY	FRIDAY	SATURDAY	SUNDAY
All local routes	All local routes	All local routes	All local routes	All local routes	All local routes	Closed
Tucson	Tucson	Payson	Tucson	Payson	Tucson
Payson	Flagstaff	Fountain Hills	Flagstaff	Fountain Hills	Flagstaff
Fountain Hills	Show Low	Prescott	Show Low	Prescott	Show Low
Prescott	Pine Top	Sedona	Pine Top	Flagstaff	Pine Top
Flagstaff	Yuma	Kingman	Yuma	Sedona	Yuma
Sedona	Havasu		Globe	Havasu	Maricopa
	Parker		Stafford	Parker	Kingman
	Maricopa		Sierra Vista		Sierra Vista
	Sierra Vista		Maricopa

Can I track my order?

Absolutely! All Peddler’s Son’s refrigerated delivery trucks and vans are equipped with the complete delivery logistics software Dispatch Track. This offers real-time GPS enabled tracking of your order. These logistic solutions help us to optimize our routes, making driver schedules, and unforeseen traffic situations a breeze to keep you informed from start to finish. Check out more on our Technology page.

What is the Will Call schedule?

We are currently reviewing this.

Is there a lead time for my order?

Most produce items are available to be ordered the same day. While organic items require 48 hours lead time. Some provision items are special order. Have more questions? Call our customer service team for more details. - Learn More

Food Safety FAQs

How can I find out about the latest recalls?

Peddler’s Son Food Service’s Quality Assurance team has a recall system in place with product traceability to inform customers by phone, recall letters, and in-store postings.

Visit our Resources page or sign up for our Newsletters for more information.

How can Peddler’s Son help me be HACCP (Hazard Analysis at Critical Control Points) compliant?

Peddler’s Son offers a variety of relevant information to help you become compliant with federal regulations. We advise on ServSafe certification classes to our food service distribution customers for information on HACCP compliance.

Learn more on Food Safety . - Learn more

Who We Serve FAQs

I run a K-12 school program. How can I maximize my USDA reimbursement?

You can maximize your USDA reimbursement by serving the highest number of meals possible that meet federal requirements. The main focus needs to be increasing student participation.

Learn more on about our Education meal delivery services.

How can I better service the dietary needs of my residents/patients?

Peddler’s Son offers ordering solutions to help you service the needs of residents and patients through compliance information, Cycle Menu Management, and a variety of reference solutions.

Learn more about our dietary solutions on the Healthcare page.

What are the latest trends; what are people coming into my operation looking for the most?

Peddler’s Son monitors the foodservice industry for the latest news and trends to keep your business current.

Let’s Get To Know You.

Regardless of your foodservice concept, we’re in the business of helping you grow. From high-quality provisions to paper products, as your foodservice partner, we can bring your operation to the next level.