July 29, 2021

Technology is an incredibly important tool for consumers because it allows them to make purchases from anywhere, at any time. Additionally, it has revolutionized how people engage with restaurants and how they receive their food. This has been especially critical during the COVID-19 pandemic as it provided a lifeline for consumers and business owners alike. In this blog post, you’ll learn why food order tracking should be your next investment in your digital operations.

As one of the leading food distributors in Arizona, Peddler’s Son partners with countless restaurateurs by providing them with quality wholesale products. We offer everything from wholesale produce, frozen goods, and our Culinary Essence spices. 

What Exactly is Food Order Tracking?

Simply put, food order tracking is the process that notifies the consumer of the status of their order. This technology allows everyone to be on the same page about where their food is and when the consumer should expect the order to be completed. Typically, the order status is divided into 5 stages.

1. Order Received
2. In-Progress
3. Shipped
4. Delivered
5. Completed

However, it’s important to note that this can vary depending on your business and consumer preferences. They might not require their food to be delivered, instead, opting for take-out. This means order tracking can be even more beneficial, letting them know when their food is ready. 

Food Order Tracking Increases Customer Satisfaction

Meeting customers’ expectations and needs is a must for any business, especially for restaurants and other food businesses. One way companies are doing this is by investing in GPS tracking to help customers stay on top of their orders. Moreover, it makes managing their order effortless.

How Does Food Order Tracking Help Your Business

Investing in a real-time tracking system can help restaurants deliver food faster. It can help businesses who experience poor on-time delivery performance and boost their delivery efficiency. Additionally, it helps save you support time and money as your staff won’t have to personally answer order-status-related questions and concerns.

When you adopt order tracking into your operations, it will build trust in your business. It provides consumers transparency when they engage with your business and assures them that you’re working on their order. This will undoubtedly make your customers more likely to come back to your business. 

Peddler’s Son: Your Choice for Quality Food Distribution

Peddler’s Son has provided Arizona businesses with quality wholesale products for over 30 years. We are committed to customer service, quality, and honest pricing to ensure our customers get the best products and provisions possible. As a family-owned wholesale produce distributor, we provide our services to everyone from the produce department to the hospital cafeteria. No matter your industry, Peddler’s Son is here for you! Contact us today and learn what a partnership with us can mean for your business.